Divine Raven is a woman-owned and soul-led online metaphysical boutique based in the heart of beautiful British Columbia. Rooted in intention and guided by spirit, we offer high-vibrational crystals, sacred jewelry, and holistic wellness treasures — all mindfully curated and affordably priced.

We are proud to be Canadian, and even prouder to serve a community that values conscious living, spiritual connection, and the magic of the Earth.

This space was created with deep intention, love, and a calling to serve. At Divine Raven, we believe crystals are ancient messengers — here to awaken, heal, and realign us with our truest selves. Each piece is consciously and intuitively chosen to find the soul it’s meant to support. We firmly believe that everyone deserves access to healing benefits of crystals, which is why we strive to maintain affordable prices while consciously sourcing your crystals. May these sacred treasures remind you of your own inner magic, and may their energy walk beside you on your journey — offering light, grounding, and divine connection.

With love and gratitude,

We partner with small, family-owned artisans who carefully hand-carve each crystal. Unlike larger companies, we value the natural imperfections of crystals and focus on sustainability to reduce material waste.

By supporting these artisans, we contribute to a more eco-friendly practice. I will do my best to highlight any imperfections before your item is shipped.

ALL ORDERS ARE PROCESSED WITHIN 3-5 BUSINESS DAYS - WE SHIP WITH CANADA POST + UPS.

• All orders are automatically placed into an Open Box, which can remain open for a maximum of 30 days, or until you request shipment — whichever comes first.

• FREE shipping is available on orders over $222 CAD, before taxes and fees.

• At checkout, orders will automatically display free shipping, but this is not guaranteed unless the order qualifies. If your order total is below the free shipping threshold, a shipping invoice will be sent before your order can be shipped.

• Shipping rates are calculated based on your location.

• Local pickup is available on the North Shore — please leave a note at checkout or email us to arrange.

Can I rush my order? 

Yes, please contact us by email at ravenandsageshop@gmail.com | please note that rushing your order you are paying for express shipping.

Will my order have a tracking number?

Yes, all orders come with tracking.

A tracking number will be emailed to you once the order ships. Please remember to check your spam folder.

Should you not receive tracking for whatever reason please email us.

How soon can I expect my order to arrive?

Once shipped, we have no control over the speed of the post office.

Will I be charged customs?

For orders within Canada, there are no customs charges. For anything outside of Canada, you may or may not be charged customs depending on the laws of the destination country. Please note we do not have any control over customs charges that are incurred nor are we responsible for payment or held packages.

Pre-order shipments

Please note that any orders that include a pre-order item will ship once the pre-order item is ready.

My item arrived damaged

If your item has arrived damaged, please email us within 3 days of the package arrival date with a picture of your damaged item, box it came in and order number at ravenandsageshop@gmail.com

Please note: You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.

Do you offer exchanges or returns?

We currently do not offer exchanges and returns.

Final sale items

All sale items are final sale.

Lost packages

Divine Raven is not responsible for lost packages after delivery or incorrectly entered addresses at checkout. Please ensure you supply the correct shipping address at checkout with sufficient contact information (email address). Once a package is shown as delivered on the tracking, we are not responsible for it going missing or being stolen. Please make sure to keep an eye on your tracking number to ensure you know when an item is expected to arrive and to prevent it being stolen on your doorstep.